This is what I wrote up for my review of Providence's 'care'.
Exciting epilogue... I had chest pain and some pretty interesting stuff going on AGAIN at 3:30 this morning so guess where I went AGAIN?
I did learn that if you present in the ER with chest pain they bump you to the head of the line, though. Expensive fucking lesson, I'm sure.
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Some waiting area staff were not good at observing safety protocols. Security guys sitting in the corner at their station, masks dangling from one ear, heads two feet apart as they looked at stuff on a phone, laughing and chatting.
A woman came and talked with them awhile, she also did not have a mask on. All three of them had a lengthy conversation, punctuated with laughter and hearty voices. All unmasked.
Since they're on the front lines, as they say, it seems to me that the possibility of them spreading Covid-19 even though they were not displaying symptoms, is bigger than average.
Most of the people in the waiting room were there because they were ill in the first place, so I can't understand the logic of sitting unmasked and exposing the general public to still more pathogens.
Upon my arrival I saw a person sitting to the right in the broad entry walkway a little to the side. She was in a wheelchair, bent over at the waist, completely passed out, head lower than her knees. A white garbage bag full of her possessions and a purse were on the floor in front of her chair.
A puddle of unknown substance was slowly spreading under her chair.
I observed several Providence employees walking past the puddle, adjusting their route to avoid stepping in it.
So yes, they saw it. But chose not to see HER.
No one stopped to check on the person who was not in a safe position, unconscious. Providence personnel came and went from the triage rooms, passed within a foot of her MULTIPLE times and didn't see her.
I finally pointed her out to a woman who was doing triage. She looked carefully at the unconscious person, said, "Well, that can't be comfortable,"
She got reinforcements who gloved up and went to move the patient. They tried to get her to sit up, but she was in very poor condition and unresponsive. They wheeled her away. The puddle of liquid was left on the floor. No one came to clean it up, although I noticed hospital staff still walked around rather than through it.
Another person was in one corner of the waiting area vomiting loudly and constantly for approximately 45 minutes.
Who knows what pathogens the unmasked Providence personnel (and already compromised patients forced to wait in the same area) were exposed to? I do understand the purpose of triage and that many patients were waiting, but it seems that one of the factors involved in triage is assessing the risk to others in the vicinity of the ill person and that someone who is projectile vomiting is not only in dire straits, but the people around them are at risk of getting whatever contagions they're spewing into the air.
I went to the ER because we have been working to get my blood pressure under control and failing.
We've tried several different medications and I've had some interesting side effects. I pay close attention to how I am feeling, take daily BP measurements and monitor myself.
The medication I had been taking was making me very ill, was causing horrendous spikes in my readings and instead of lowering my readings, had raised my blood pressure to dangerous levels, so I was in the process of weaning off the medication. It's dangerous to completely stop the medication all at once, so I was following the protocol set forth by my doctor.
As I was getting ready to go to bed on Thursday night, I suddenly became very raspy-voiced as my throat started to feel closed. My breathing was working okay, but a deep breath caused me to feel something like sand swirling in my chest and my throat and made me cough.
I began being dizzy. I became weak-kneed and sweaty. The cough and sandy feeling worsened.
Those are not good symptoms, and coupled with the discontinuation of the medicine, made me decide I should seek medical attention.
I'm not sure I could say I actually received medical attention, but that was the goal.
I feel confident that during the entire time I was there, no one actually listened to me.
They sort of listened to my *words* but clearly attached their own meaning to them.
I felt dismissed and patronized.
I do understand that the people who work in the conditions of an emergency department see a very broad picture of society and various amounts of lunacy in an unpredictable and sometimes shocking manner. And that ER medicine is not a clinical atmosphere. Had I not been dealing with the blood pressure issues and medication-go-round, I wouldn't have even considered visiting an ER.
I repeated several times to the various staff that NO I was not in pain, I was having something like glass in my throat. That and the extreme high blood pressure and dizziness were my symptoms. I did NOT have a 'sore throat' which was mentioned by each staff person I encountered.
They did check my blood pressure, I suppose.
So there's that.