The only changes I've made to this letter involve the removal of people's names/company name.
I sent this in late March.
And I met with the guy for two hours.
Two friggin' hours. I told him in person about Twatwaffle using the bathroom WITH CHILDREN.
About her swearing in front of children.
About her eating food from McDonald's and bringing in Dr. Pepper and candy and walking around eating in front of children.
About being horrible and mean to a couple kids and putting her hand up in the face of school staff personnel and saying "I'm done talking to you!" when they have the nerve to ask her not to dump paint in the bathroom sinks.
About running into a parent at her school whose child had been in my care during the summer. (I was dropping off a tie dyed shirt for her, actually. Did it over Christmas because I learned that Mary never got a shirt. I'm dedicated that way.)
Mary attends the fabulous Twatwaffle's school but not her program because Mom told me there was 'no way in hell' that she would ever put her child in 'that woman's' care.
Fluffy is still the manager. But she is also running another district now along with ours. We almost never see her or Fluffy Jr. We just get emails. Lots and lots and lots of fucking emails.
Twatwaffle is still abusing children with impunity because Fluffy covered her ass.
What a bunch of shitty human beings.
When I told him near the end of the conversation (MY priorities are in order, whether theirs are or not) that I was not happy about the pay inequity, he said, "Well, we need to get people in the door." What he didn't say with words was, "We don't value you or the other people who have worked so tirelessly to make our programs great. Shut up, you peasant."
To which I answer... this.
~~~~~~~~~~~~~~~~~~~~~~~
Apologies
in advance for the length of this missive.
I've just finished writing
it. I have more to add, but I have other things to do today.
I may
follow up with more after we've had a chance to talk, although I think
almost everything you need to know is either here or you've already
heard it from Sunshine or Carey.
I
subscribe to the 'why use 10 words when 400 is so much more
expressive?' school of thought. (This document is about 3,200 according to the counter... sorry.)
In addition, writing things down helps
me keep my thoughts in order and sometimes is a much better way of
saying what I mean, particularly when I feel passionate about the
issue(s).
The trick isn't to get me talking, the trick is to get me to stop.
And
right now, clarity and purpose are sitting in front of me, telling me
that it's important to get this right.
As a team, we let things go on too long a couple times before.
Hoping things would change and/or being afraid to speak up.
I decided that's not going to happen this time.
I will speak up.
I will advocate for what's best for children, and I will not allow the things that are detrimental to our kids to continue.
I
will not sit quietly while the things we've worked so hard to
accomplish are tossed aside as if our efforts over the past decade are
meaningless.
What
I do is important to me. The children I spend so much time with are my number one priority when I am at work.
From finding
the exact color of construction paper for a craft to explaining
Cartesian divers to a child to sweeping the floor after snack is done, I attach equal importance to
every aspect of my job and give each task the care it deserves.
And
my program grows and children are happy, parents are happy, the school
is happy, I earn money for the company and everyone wins.
To do less would be wrong for me.
I
bring that same dedication to our break and summer programs. I'm not
alone. We have some amazing people on our staff, and without our
efforts, the reputation of our programs in our community would not be what
it is. We are justifiably proud of what we do and how we do it.
This school year, I've been increasingly uncomfortable with the direction we're heading as a team.
Oh. I phrased that incorrectly.
We are no longer allowed to work as a team.
I started to worry in August when Fluffy abruptly told Sunshine that she was taking the snack
ordering off her plate, which is a euphemism for 'I am giving your extra hours to my friend'.
She gave the task to Snippy, one of the personal friends she'd
hired over summer.
Sunshine was doing the job just fine.
And the penalty for doing the job, and doing it well for several years was to have it
handed off to someone else.
It's
worth noting that every snack order has had at least one thing
wrong/missing/messed up all year. We didn't have those problems when Sunshine
was dealing with it.
It's frustrating.
The
blatant favoritism shown to the friends Fluffy has hired (to the
detriment of us and our programs) is only part of the problem.
I believe it's
imperative that you understand what's going on with Twat Waffle.
This is a person that I would not, under any circumstances, leave my child alone with.
The
more I learn about her, the more I hear about how things are going in
her program, the more I hear about her interactions with
her school staff and parents, the more I see her in action, the more
uneasy I become.
This is not a stable or calm person, and the hair trigger frankly scares the hell out of me.
It's
worth noting here at the beginning that I first met TW at our fall
training. We were in the same group of about seven people, tasked with
listing what we thought our job description was. To list everything we
could think of.
I was writing as our group fired words at me.
One of the things I listed was the weekly activity plan.
She told me, "Write, 'curriculum' on there."
I
explained to her (or rather attempted to after putting a / and
'curriculum' on our paper after the words activity plan) that the activity plan is part of our weekly
curriculum, that we write it up and follow it.
That sometimes we plan things that aren't 'curriculum' and do many activities that aren't in our books.
She gave me a look that would blister paint at 40 yards and talked over me.
"Have you ever been a classroom teacher?" she demanded.
When
I admitted that I had not, she informed me arrogantly, "Well, *I* was a
classroom teacher for seven years. *I* know what curriculum is and how
to use it."
"They" say first impressions are important.
They are right.
I find that my instincts are usually correct.
The implication that I was just one step up from a moron was quite clear.
Sometimes
I've adjusted my first impressions of an abrasive person in a more
favorable direction. In this case, though, I may have underestimated
just how caustic and unsuited for her job TW really is.
She
was seriously obnoxious the entire afternoon. Between the snotty tone
from Peaches (the way she talked to all of us, both individually and
collectively was patronizing and condescending) and the rudeness of TW (who knew
something about every single topic brought up and was quite happy to let
the rest of us know ad nauseam) the afternoon was possibly a little
less fun than I'd hoped.
That's sarcasm, by the way.
There will be more.
An afternoon in 'training' for a job I've done for almost 12 years isn't my favorite way to spend my time in the first place.
But being
required to attend, then having a brand new co-worker and a then person in a
supervisory position treat all of us with disrespect was just the
cinnamon and sugar on the toast of the day.
In keeping with the
new precedent of giving priority to her friends, Fluffy informed us in
December that TW would be in charge of our break program.
I
questioned Fluffy about this via email.
She said that she'd 'offered
the program leading and that TW was the only one who'd stepped up'
but that is patently false.
NONE of us were asked to lead. None
of us were offered the extra hours, the tasks associated with planning a
break program or an opportunity for input.
We were not asked for
our ideas. Our team, the people who have built the strong programs and
made every endeavor a collaborative effort and a success for more than ten years, was completely dismissed.
Result? The fun things our kids have learned to expect in addition to the curriculum at break programs didn't happen.
We weren't important or even necessary to the program.
Everything was planned for us without our input.
We were
just... widgets.
Discouraged doesn't even come close to describing how I felt then and still feel now.
The fun and creativity (the theme days... for example snowed in, winter sport
day, ornament day) that we bring to every
break program was missing.
Some of the kids even asked me
about it.
They have come to expect the extras.
The fun.
The enjoyment we get
from seeing their happiness. The ability we all have to meet each child
on his or her level and help them enjoy their time with us.
Our
programs have traditionally been happy places for the children. They
are offered many constructive choices on how to spend their time and
they thrive.
I am not the only person worried about the efforts to turn our programs into classrooms rather than learning zones. This is not what our parents want, not what our children want, and not what sets us apart from the other programs available.
In answer to, "Why didn't we have ornaments this year?" I said lightly that we were 'doing some different things' this
time.
Disappointment on the faces of
'my' children is one of the things I dislike the most.
We
have always been able to follow the curriculum handed to us for break
programs. It's not complicated, and without exception, all staff is
capable of looking at the book, presenting the ideas to the children,
and doing the projects with them.
Of course that hinges on supply
procurement, planning and timely delivery, something that we haven't managed to
have done correctly since Georgia was still here.
When
I was finally able to meet with Fluffy near the end of January, I asked
why we suddenly had someone who, until this year has never done our
job, telling us how to do it.
I told her that I found it insulting that not only was she placed over us, but that TW
feverishly looked through the com log and interrogated staff to see if
we'd done it her way the next day.
I simply have no idea how we've always been able to do our jobs without being micromanaged by TW.
The break program was
completely generic. The care for the whole child, the sense of fun, the camaraderie between us... all conspicuously absent.
All
the amazing contributions we bring as individuals were completely left
out. The creativity and teamwork that sets our programs apart wasn't
wanted or appreciated.
One
of the activities of our break program, making a reptile journal, was
done one morning before I arrived on site. About fifteen minutes
after TW left, I noticed several of the kids in a little huddle near
the blocks, having a discussion and looking toward me.
That usually
means one of two things. Either they're talking about something
inappropriate and don't want to get caught so they're monitoring me, or
they want to do something that one of the other staff has told them they
can't do and they're thinking that now that we've had a change in teachers,
they can get away with it.
Hoping for the latter, I approached the group.
"What's going on, guys?"
After
a nudge and a couple, "No, YOU ask her!" one of the bolder kids asked
hesitantly if they could make one of the reptile journals 'now'. I said,
"Of course, why not?"
"Well, that other lady said that we already had our chance and because we didn't do it, it was too late."
Later, I heard from Carey that TW had said to them earlier that if the kids hadn't done the project that it was just too bad, their chance was over.
This is not how we do things.
These are seven and eight year old children.
A
break program is exciting for them. A new school, new
surroundings. Lots of new things to play with. New friends. A break from
the usual.
There is so much to do and so many different new people to do things with!
To
a person who has experience in working with children, it should not be
surprising that they're like... little butterflies. Fluttering around
and enjoying themselves. That's one of the things I love so much about
what I do.
Since
our activities are always to be offered as choices, it seems a bit overbearing
(a euphemism for power tripping) to tell a child they missed their ONE
chance to utilize the supplies provided for that purpose to make a simple project.
And
it was simple.
A minute of my time to help them assemble it, and a good
half hour to 45 minutes of their time having fun with it.
Exercising
their creativity, enjoying the collaboration with each other, learning together and sharing
ideas. Making a project they were happy with.
So
I helped four kids make their reptile journals. When some of the other
children noticed what was going on, they approached me and asked if they
might make one, too.
There is no excuse good enough to have
refused that opportunity to the
children. I find it appalling and shameful that one of us felt so
strongly that her agenda was much more important than the joy of
children.
I'm glad I was there to help mitigate the disappointment.
When
we met in January, I told Fluffy that I was concerned about some things
I'd heard about TW, that I did not appreciate the way she'd behaved
during the break program, and that I still wasn't sure why she was placed
above all the veteran staff, in control of the break program.
That she was abrasive, rude to children, rude to staff and behaved inappropriately during program.
And with a shrug, Fluffy smiled and said, "I've never seen that."
I wanted to make sure she understood what had gone on and how I felt about things and she completely shut me down.
When I question things and phrases like 'I don't understand why there's an issue' are tossed out there, it makes me angry.
I'm not resistant to change or unable to learn new things.
Everything I do in my job is done for the benefit of the children I serve.
My priorities are in order.
So, nothing was done.
As far as I know, none of the issues that concerned me were addressed.
Twatwaffle seems to now be the default setting. The standards we've worked so tirelessly to set for our programs are
now in the hands of someone who's so enamored by the idea of herself as
a teacher and being in control that she forgets that the learners are the larger, more important side of the equation.
We are no longer placing children first.
Our experience, expertise and enthusiasm are no longer welcome, it seems.
Changes that are beneficial to our kids and programs are fine.
I welcome them.
Changes made
so that certain people receive more clock hours and control based on
friendship are inappropriate and detrimental to us all.
The blatant favoritism that's been exhibited since August is unprofessional and harmful to much more than morale.
That favoritism has caused us to operate outside our license on at least one occasion.
In the written curriculum handed to us for winter were instructions to cut up fruit for a fruit snake project.
Once again, our school program is not a
"center."
We don't have access to a kitchen and we don't have the
supplies or the sanitation required to do some of these activities.
The issue has been brought up before, with similar results.
No one listens or does anything about it.
It's just... shrugged off.
As if it isn't important.
This
time, the book called for a 'sanitized area in the kitchen' for this to be done, but I
learned that most of the fruit had been prepared in TW's home, in
her personal kitchen.
When I asked Fluffy about it, she said that she figured that since TW "had done foster care, it would be okay."
No.
It is not 'okay'.
It's a direct licensing violation.
Taking short cuts and doing things that are against the rules has never been a part of our programs.
I'd
really like to go back to that way of thinking.
I happen to think our license is
important and that the rules exist for a lot of good reasons.
The few things TW had not cut up earlier were being prepped when I arrived, and I saw her lick her fingers while doing so. Not just once but at least three times.
Not
only is that disgusting, I know I don't have to tell you that if
children had become ill, regardless of the source of the infection,
anyone scrutinizing the program could have really caused us some
problems.
During that same break program, our curriculum book contained a directive to 'ask parents and families for egg cartons.'
This is also against our license. Egg cartons cannot be sterilized for our use.
Due
to the small but possible exposure to Salmonella, it's simply not allowed under
state licensing guidelines. This was also brought to Fluffy's attention
by more than one of us.
Someone should have known this before publication.
If the curriculum planners don't know what the state licensing guidelines contain, then our company needs someone who does know advising them.
The
supply list that wasn't sent out to us until last Thursday for a
program that was due to start on Monday (do you have these items at your
site?) asked for toilet paper rolls.
Those are another thing we're not allowed to use under our license.
This
afternoon, I received an email informing me that all staff will be
required to fill out an application to work over summer.
After
all the years we've put in, all the expertise we have contributed, all
the hard work, we have to apply for a summer job?
At the
very least it's insulting, and judging from the favoritism exhibited
this year, our summer program will be staffed by Fluffy's friends and
those who did not speak up about the issues we're dealing with.
We have EARNED the right to keep our jobs over summer.
This is completely unacceptable.
It just gets better and better.
You'll notice that I have not addressed the Craigslist ad/ wage inequity yet.
Here's the thing.
Money has never been what motivates me.
I'm very aware of the difference between intrinsic and extrinsic value...
caring for children is not about the income, it's about the outcome.
But
rewarding the people who've stuck around and
worked through some really amazing (that's another euphemism) conditions
by hiring new site
directors, paying them a better hourly wage than the people who have
spent more than 10 years doing an outstanding job and then giving them a
bonus for
staying the next 2.5 months?
You know, completing the school year, which
is what the rest of us have done for years?
That does makes a
difference.
Doesn't change my lifestyle, of course.
But it stings.
Oh
sure, one can always use the door.
It operates both directions and a person can simply...
walk out.
To be honest, that was my first reaction.
To just walk
out.
I don't know anyone who appreciates being treated with disregard/disrespect and
I'm no different.
But after serious reflection I decided that it's not about what kind of person signs off on something like that.
It isn't about what kind of person you are.
It's about what kind of person I am.
That said, you know my work ethic.
You know how dedicated I am.
You know how well I do my job.
You had to know
that at least one of us would see that ad.
So it's a low blow.
A couple dollars an hour doesn't make a huge difference financially.
But the symbolism?
Well, that's important, now isn't it?
Thank you for your time.